Welcome to Tulip & Tassel. By using our website or purchasing from us, you agree to the following Terms and Conditions. Please read them carefully before placing an order.
1. Products
We make every effort to display our products, colors, patterns, and dimensions as accurately as possible. Because many of our textiles are handcrafted and handwoven, slight variations in color, weave, size, texture, and tassels may occur. These variations are part of the character of handcrafted products and are not considered defects.
Colors may also appear differently depending on your screen or device.
2. Orders and Payment
All prices are listed in U.S. dollars unless otherwise stated.
Payment is due at the time an order is placed. We reserve the right to cancel or refuse an order if there is an error in pricing, product availability, payment processing, or other order information.
3. Product Availability
Products are subject to availability. Because some merchandise is produced in limited quantities, an item may become unavailable after an order is placed.
If we are unable to fulfill an order, we will contact you and refund the amount paid for the unavailable item.
4. Shipping
Customers are responsible for providing a complete and accurate shipping address.
Shipping and delivery estimates are provided as a convenience and are not guaranteed. Tulip & Tassel is not responsible for delays caused by shipping carriers, weather, or circumstances outside our reasonable control.
5. Returns and Refunds
Returns, exchanges, and refunds are governed by our Refund and Returns Policy.
Items must meet the eligibility requirements stated in that policy to qualify for a return or refund.
6. Custom and Personalized Orders
Custom and personalized merchandise is made specifically for the customer and is final sale, except when an item is defective or we have made an error in fulfilling the order.
Please review all customization information carefully before submitting your order.
7. Care of Products
Customers are responsible for following the care instructions provided with our products. Damage caused by improper washing, drying, use, or care is not considered a product defect.
8. Website Content
All photographs, product descriptions, graphics, logos, designs, and other original content appearing on this website belong to Tulip & Tassel or are used with permission.
Content may not be copied, reproduced, distributed, or used for commercial purposes without permission.
9. Third-Party Products and Services
Some products sold through Tulip & Tassel may be manufactured by third-party brands. Product names and trademarks belonging to those brands remain the property of their respective owners.
Our website may also contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.
10. Limitation of Liability
To the extent permitted by applicable law, Tulip & Tassel will not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to limit any rights or remedies that cannot legally be limited.
11. Changes to These Terms
We may update these Terms and Conditions periodically. Changes will become effective when the revised Terms are posted on this website.
12. Contact Us
Questions about these Terms and Conditions may be submitted through the Contact page on our website.